Our team handles support through our ticket system — every request gets its own private thread on our Discord so you can track progress and get a real answer.
Something broken in-game or on the website.
Dispute a punishment or request a review.
Issues with purchases, ranks, or perks.
Report rule-breaking or toxic behaviour.
Username changes, linking, or login issues.
Anything else — we're happy to help.
Register at /register with your Minecraft username, email, and a password. Takes about a minute.
Join a verification server and enter the 6-digit code you receive, or run
/verify CODE in-game.
Pick a category, describe your issue, and our team will respond as soon as possible — right here on the website or in Discord.
Sign in to view your tickets or open a new one.
A verified Minecraft account is required to open tickets.